Non-Emergency Medical Transportation
Non-Emergency Medical
Transportation Virginia
Safe, reliable, private pay NEMT across Virginia — with a strong focus on Hampton Roads. Wheelchair accessible. Always on time.
Missing a doctor’s appointment can significantly hinder your health management. According to State of Virginia health reports, one in four Virginia patients skips such appointments due to transportation challenges.
At On Time NEMT, our Non-Emergency Medical Transportation (NEMT) service addresses this issue by providing comprehensive options — including wheelchair, stretcher, bariatric, and ambulatory accommodations, as well as specialized trips and streamlined booking. Benefit from dependable transportation, flexible payment arrangements, and a dedicated, mission-focused team. Schedule your appointment today to secure availability before slots are filled.
Virginia NEMT
Virginia Non-Emergency Medical Transport Service
Our Virginia Non-Emergency Medical Transport Service delivers essential NEMT tailored to meet NEMT requirements across the state, ensuring safe service to destinations like Chesapeake General Hospital and Sentara Virginia Beach Hospital.
We comply fully with NEMT requirements as a licensed, insured provider — protecting clients on every trip.
Vehicles handle wheelchairs and stretchers with ease. Modern technology ensures on-time transportation.
All drivers pass background checks, drug examinations, and defensive driving training for high standards.
We serve areas like Chesapeake, Virginia Beach, and Norfolk for doctor’s appointments, dialysis, and more. Our setup supports provider enrollment with managed care organizations for smooth fee-for-service arrangements.
Ready to book your Virginia NEMT ride? Call us directly or book online.
Book A RideCall 1-757-440-3015
NEMT Requirements
Compliance and NEMT Requirements
Our service meets all NEMT requirements set for Virginia transport. We work with managed care organizations (MCO) and ensure proper provider enrollment — keeping transportation services reliable for clients in Hampton Roads, Williamsburg, and Richmond. As a locally owned operation, we prioritize network development and contract information. Clients receive competitively priced options without surprises. For those unable to transport themselves, we offer medical transport service tailored to senior residents — from routine checkups to therapy sessions and any destination they need.
Insured Provider & Vehicle Equipment
We operate as a fully insured provider, covering all aspects of non-emergency medical transport. Vehicles feature mobility access platforms for secure rides, supporting passengers with limited mobility in Virginia counties. We use modern technology including AI-powered scheduling and Bambi for real-time trip tracking.
Certified Drivers & Safety Standards
All drivers hold certification and pass rigorous background checks including criminal checks. They meet licensure exams and defensive driving standards, with regular drug examinations for client safety. We provide medical transportation attendants when needed, including assisting senior residents to Sentara Norfolk General Hospital for outpatient visits.
Our Standards
NEMT Service Provider in Virginia
As a premier NEMT provider in Virginia, On Time NEMT delivers non-emergency medical transportation with a clear focus on safety, compassion, and punctuality. As a locally owned company serving Hampton Roads, we are committed to raising the standard of medical transport across the region.
Every ride meets NEMT requirements for ambulatory, wheelchair, and stretcher transport throughout Virginia.
Passengers are treated with dignity and respect on every ride — because this is more than just transportation.
Punctuality is not a bonus — it’s the foundation. We never overbook. Not today. Not ever.
Serving Hampton Roads and Beyond
From Chesapeake to Norfolk, Virginia Beach, and throughout Hampton Roads, we provide reliable transportation for doctor’s appointments, dialysis and recurring treatments, hospital discharges, scheduled medical visits, and specialty care appointments — committed to dependable, on-time transportation every time.
Flexible Transportation Options
On Time NEMT offers Fee-for-Service (FFS) NEMT, Managed Care Organization (MCO) transportation, provider enrollment and network support, and competitive pricing structures. Our approach combines modern technology with 24/7 availability to deliver a streamlined, tech-enabled experience without sacrificing personal care.
Core Services
Our NEMT Services Throughout Virginia
On Time NEMT delivers comprehensive non-emergency medical transportation throughout Virginia, with a strong focus on Chesapeake and the greater Hampton Roads region. Our mission: provide safe, reliable, and on-time rides for clients who need assistance getting to medical appointments and essential destinations.
Secure rides using our Mobility Access Platform. All vehicles feature hydraulic ramps and certified four-point tie-down systems. Real-time tracking via Bambi for families. Serving Virginia Beach, Chesapeake, and Norfolk.
Fully equipped for clients who must remain lying down. Certified drivers and medical attendants ensure safe, comfortable non-emergency transport across Virginia counties.
Reliable trips for able-bodied clients who can walk but need dependable, stress-free rides to doctor’s appointments and scheduled visits throughout Hampton Roads.
Beyond routine medical appointments — parks, family events, and personal outings that support well-being and independence throughout Virginia.
Wheelchair Service
Wheelchair Transport
Our wheelchair transport ensures a secure ride and comfortable non-emergency transport for clients using the Mobility Access Platform with real-time Bambi for a tech-enabled experience. Wheelchair users in Virginia Beach, Chesapeake, and Norfolk rely on our well-equipped vehicles designed for smooth medical transportation.
The mobility access platform lifts wheelchairs effortlessly, securing them for safe rides to doctor’s appointments or scheduled treatments — meeting NEMT requirements in Virginia and the Hampton Roads metro area.
Contact our NEMT provider for fee-for-service or managed care organization arrangements.
Easy Booking
Schedule Your Next Trip
Schedule your next ride quickly and easily with our modernized NEMT scheduling system — built to simplify non-emergency medical transportation across Virginia.
Contact Us
Enter your details online or call our 24/7 availability line at 1-757-440-3015. Provide your appointment date, pickup address, destination, and any special needs like mobility aids.
Review & Confirm
Review fee-for-service options or managed care details if applicable. Certified drivers and attendants are matched to your trip. Confirm your ride details and secure booking.
We Show Up On Time
Your driver arrives at your door on schedule. We assist you door-to-door and return you safely after your appointment. Experts recommend early reservations for peak times.
Booking Options
Our website features encryption for personal data, bot protection, and fast NEMT eligibility verification — keeping your information secure during every booking.
Ambulatory Service
Ambulatory Transport
Ambulatory transport at On Time NEMT facilitates reliable trips to doctor’s appointments and scheduled appointments with on-time transportation powered by modern technology. This service suits able-bodied clients who can walk but need dependable, stress-free rides.
For seniors and residents needing medical transport in the Hampton Roads metro area, we offer courteous service with background-checked drivers and defensive driving standards. Choose us as your NEMT provider for all scheduled needs.
Flexible Payment
Payment Methods & Partnership Options
We offer flexible payment methods including fee-for-service (FFS) and managed care organization (MCO) billing for NEMT services. These options help clients in Virginia access reliable non-emergency medical transportation without financial hurdles. We accept Visa, MasterCard, American Express, and other payment forms.
Straightforward billing per trip. Works well for uninsured individuals or those preferring out-of-pocket payments. View pricing →
We work with managed care organizations for smooth provider enrollment and transportation billing. Contact us to discuss MCO arrangements.
Network development and provider enrollment support with clear contract information and no surprises.
Our Story
About On Time NEMT
On Time NEMT was built around one simple promise: we show up — on time, every time.
We are a private, non-emergency medical transportation company serving Hampton Roads, with a strong focus on Virginia Beach, Chesapeake, and Norfolk. Our passengers choose where they want to go — medical appointments, the airport, a restaurant, or anywhere else life takes them. It’s your destination, your schedule, and your time.
Our Mission
In this industry, delays and missed pickups have become far too common. Overbooked schedules. Late arrivals. Unnecessary stress for families who already have enough to manage.
We believe that’s unacceptable. That’s why we never overbook. Not today. Not ever.
At On Time NEMT, our drivers are hand-selected for reliability, professionalism, and personal accountability. This isn’t “just a driving job.” It’s a responsibility that directly impacts someone’s health, peace of mind, and well-being.
Be responsible.
Be dependable.
Be on time.
That commitment isn’t a slogan — it’s the foundation of everything we do. 🚐⏰💙
Careers
Join Our Team
Join our team at On Time NEMT as qualified applicants undergo rigorous background checks and criminal checks for certified drivers. We seek dedicated individuals passionate about providing non-emergency medical transportation in the State of Virginia. Our Virginia-owned operation values safety and compassionate service above all.
Valid licensure, clean drug examinations, and defensive driving certification required. Drive non-emergency medical transport vehicles equipped for Virginia NEMT service — serving elderly and mobility-limited passengers in Chesapeake, Norfolk, Virginia Beach and across Virginia.
Medical transportation attendants assist clients during non-emergency medical transportation to hospitals like Norfolk General Hospital and Sentara Virginia Beach. Same rigorous background checks and drug examinations as drivers.
Complete provider enrollment and meet NEMT requirements. Pass licensure exams and security verification. Familiarity with Hampton Roads counties and Virginia transport routes required. Training in defensive standards and modern technology provided.
Contact On Time NEMT to learn more about joining our team.
Common Questions
Frequently Asked Questions About
Non-Emergency Medical Transportation Virginia
What is Non-Emergency Medical Transportation Virginia?
Who qualifies for Non-Emergency Medical Transportation Virginia?
How do I schedule Non-Emergency Medical Transportation Virginia?
Does Non-Emergency Medical Transportation Virginia cost anything?
What types of vehicles are used in Non-Emergency Medical Transportation Virginia?
Can I get Non-Emergency Medical Transportation Virginia for out-of-state appointments?
Ready to Schedule Your Virginia NEMT Ride?
Safe. Reliable. Always on time. On Time NEMT is ready to serve — one call is all it takes.
