Norfolk, VA Β· Private Pay NEMT

Non-Emergency Medical Transportation in Norfolk, VA

On Time NEMT provides professional, on-time non-emergency medical transportation in Norfolk β€” wheelchair, ambulatory, and stretcher service for residents who deserve reliable, dignified rides. Door-to-door, never overbooked. Your time matters, and we treat it that way.

LocalHampton Roads Based
Door-to-DoorPremium Service
No MedicaidPrivate Pay Welcome
On TimeEvery Time

On Time NEMT provides professional, on-time non-emergency medical transportation in Norfolk, helping residents travel safely and comfortably to medical appointments and everyday destinations. We specialize in private-pay non-emergency medical transportation, delivering dependable, door-to-door service throughout Norfolk.

We proudly serve Norfolk with a higher standard of care β€” offering transportation that’s reliable, courteous, and never overbooked. From dialysis to dialysis-day-after, hospital discharge to follow-up appointment, our team treats every ride with the dignity it deserves.

How It Works

Here’s How to Book Your Norfolk Appointment

Booking your ride is simple. Three quick steps from first call to confirmed pickup.

1

Contact Us

Visit our contact page or call 1-757-440-3015 to tell us how we can serve you.

2

Booking

Our team will call you to book your NEMT appointment and confirm pickup details.

3

FAQ’s

If you have questions, a trained agent is ready to help. Ask away β€” no question is too small.

Norfolk Medical Services

Medical Transportation Services in Norfolk, VA

Our Norfolk NEMT services support patients who need consistent, dependable transportation for healthcare-related visits. Our Norfolk clients rely on us to get them there safely and on schedule.

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Medical Offices & Specialist Appointments

Reliable rides to primary care physicians, specialists, and outpatient clinics throughout Norfolk. No more missed appointments.

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Hospital & Outpatient Facilities

Smooth transport to and from Sentara Norfolk General, CHKD, Sentara Leigh, DePaul Medical Center, and other Norfolk hospitals.

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Dialysis Treatments

Dependable recurring transport for dialysis patients β€” set up a standing weekly schedule so you never have to call each time.

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Physical Therapy & Rehabilitation

Consistent transport to PT and rehab sessions across Norfolk. Stay on track with your recovery plan without transportation stress.

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Stroke Recovery Programs

Patient, careful transport for stroke recovery clients. Our drivers are trained to assist with mobility limitations and provide steady, calm rides.

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Pulmonary & Cardiac Rehabilitation

Comfortable transport to cardiac and pulmonary rehabilitation centers throughout Norfolk and Hampton Roads.

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Stretcher Transportation

Safe, professional stretcher service for hospital discharges, post-surgical transfers, and patients who must remain reclined.

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Hospice & Compassionate Transport

Gentle, dignified transport for hospice patients. Our team handles every ride with the care and respect families expect.

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Wheelchair-Accessible Service

ADA-compliant wheelchair vans with hydraulic lifts and 4-point securement. Trained drivers help every step of the way.

Everyday Transportation

NEMT Transportation in Norfolk, VA

On Time NEMT also offers non-emergency medical transportation in Norfolk for everyday destinations, making it easier to stay connected to daily life. No matter where you’re headed, we provide a comfortable, stress-free ride.

✈️ Airports & Transit Hubs πŸ›’ Grocery Stores & Shopping Areas πŸ’’ Family Events & Social Gatherings 🏟️ Sporting Events & Entertainment πŸ“š Libraries, Museums & Community Programs β›ͺ Religious Services πŸ’‡ Salon & Personal Appointments 🍽️ Restaurants & Dining
Mobility Solutions

Wheelchair Transportation in Norfolk, VA

We offer wheelchair-accessible transportation in Norfolk using properly equipped vans and trained drivers who understand how to assist passengers with care and professionalism.

  • ADA-compliant wheelchair-accessible vans
  • Hydraulic lifts and 4-point securement systems
  • Trained drivers who help every step of the way
  • Spacious interiors for power chairs and scooters
  • Door-to-door β€” not curb-to-curb
Book Wheelchair Transport
Norfolk Skyline, Virginia β€” On Time NEMT serves all Norfolk neighborhoods
On Time NEMT van providing stretcher transportation in Norfolk, VA
Bed-to-Bed Service

Stretcher Transportation in Norfolk, VA

For Norfolk patients who must remain reclined during transport β€” including hospital discharges, post-surgical recovery, hospice transfers, and bed-bound clients β€” our stretcher service delivers safe, professional, and dignified care.

  • Safety-secured stretchers with full tie-down systems
  • Trained attendants for transfer assistance
  • Bed-to-bed and facility-to-facility transport
  • Hospital discharges to home, rehab, or skilled nursing
  • Hospice and palliative care transport with compassion
  • Spinal precaution and post-op positioning support
Book Stretcher Service   Learn more about stretcher service β†’
Norfolk NEMT Pricing

Transparent NEMT Rates β€” Norfolk, VA

Simple, honest pricing β€” no hidden fees. Flat rates based on total miles. Full details on our pricing page.

Service 1–10 Miles 11–20 Miles 21+ Miles
Ambulatory Transport For clients able to walk with minimal assistance $85 $125 Call for Quote
Wheelchair Transport ADA-compliant vans with 4-point securement $105 $155 Call for Quote
Stretcher Transport For patients who must remain reclined $480 $650 Call for Quote
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Additional Passenger

$25 each
Per extra rider on the same trip
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Wait Time (if requested)

$85 / hr
Billed in 15-minute increments
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Wheelchair Rental

$30
Must be booked at reservation time
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Custom Quote (21+ miles)

Long-distance estimates
βœ… No cancellation fee with 12+ hours notice. No extra charge for ramps. No Medicaid enrollment required. All prices shown are round trip or one way β€” based on total miles traveled.
Service Destinations

Norfolk Hospitals & Medical Facilities We Serve

Our drivers know Norfolk’s complex layout β€” every shortcut, every hospital entrance, every check-in protocol at the city’s major medical centers.

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Sentara Norfolk General Hospital600 Gresham Dr, Norfolk
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CHKD β€” Children’s Hospital of the King’s Daughters601 Children’s Ln, Norfolk
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Sentara Leigh Hospital830 Kempsville Rd, Norfolk
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DePaul Medical Center / Bon Secours150 Kingsley Ln, Norfolk
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EVMS-Affiliated Medical FacilitiesEastern Virginia Medical School campus
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Lake Taylor Transitional Care Hospital1309 Kempsville Rd, Norfolk
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Norfolk Dialysis CentersFresenius, DaVita & U.S. Renal Care
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Outpatient Clinics & Specialist OfficesThroughout Norfolk
Service Area

Norfolk Neighborhoods We Serve

From Ghent to Ocean View, Downtown to Larchmont, Granby to Berkley β€” we serve every Norfolk neighborhood with the same on-time, door-to-door commitment.

Ghent Downtown Ocean View Larchmont Granby Park Place Wards Corner Berkley Fairmount Park Colonial Place Lafayette Norview
Why On Time NEMT

Safe, Reliable & Always On Time

At On Time NEMT, we understand that safe and reliable transportation is a critical part of the patient care journey. Based in Hampton Roads and proudly serving all neighborhoods in Norfolk, our mission is to deliver smooth, stress-free rides with minimal wait times β€” because every minute matters when it comes to healthcare.

  • Private pay NEMT specialists β€” no Medicaid required
  • Limited wait times and punctual pickups
  • Comfortable vehicles designed for medical transport
  • Friendly, professionally trained drivers
  • Safe assistance from door to destination
  • Standing orders for dialysis & recurring treatments
Get Started Today
Norfolk General Hospital β€” On Time NEMT serves Norfolk's major medical centers
Common Questions

Norfolk NEMT FAQs

Answers to the questions Norfolk families ask most about our non-emergency medical transportation service.

What is non-emergency medical transportation in Norfolk, VA?
Non-emergency medical transportation (NEMT) in Norfolk is scheduled, professional transportation for patients who can’t drive themselves to medical appointments. On Time NEMT provides door-to-door wheelchair, ambulatory, and stretcher service throughout Norfolk, VA. Call 1-757-440-3015 to book.
How much does NEMT cost in Norfolk, VA?
Ambulatory transport starts at $85 (1–10 miles) and $125 (11–20 miles). Wheelchair transport is $105 (1–10 miles) and $155 (11–20 miles). Stretcher transport is $480 (1–10 miles) and $650 (11–20 miles). Trips over 20 miles are custom-quoted β€” call 1-757-440-3015. See our full pricing page.
Do I need Medicaid to book NEMT in Norfolk?
No. On Time NEMT is a private-pay service. Anyone in Norfolk can book directly with no referral, no Medicaid approval, and no care coordinator needed. Just call 1-757-440-3015 or visit our contact page.
Does On Time NEMT offer stretcher transportation in Norfolk?
Yes. We provide professional stretcher transportation in Norfolk for hospital discharges, post-surgical transfers, hospice transport, and patients who must remain in a reclined position. Our vehicles are equipped with safety-secured stretchers and operated by trained attendants.
Which Norfolk hospitals does On Time NEMT serve?
We provide regular transport to Sentara Norfolk General Hospital, CHKD, Sentara Leigh Hospital, DePaul Medical Center, Lake Taylor Transitional Care Hospital, EVMS-affiliated facilities, and outpatient clinics throughout Norfolk and Hampton Roads.
Can I book same-day NEMT in Norfolk?
Same-day Norfolk NEMT is often available β€” call 1-757-440-3015 to check. We recommend booking 24–48 hours in advance to guarantee your preferred pickup window. For recurring trips like dialysis, we set up standing weekly schedules.
Can family members or caregivers book on behalf of a patient?
Absolutely. Family members, caregivers, social workers, and care coordinators regularly book Norfolk NEMT rides on behalf of loved ones or clients. Call 1-757-440-3015 and we’ll handle the details.

Reliable Private Pay Medical Transportation
in Norfolk, VA β€” On Time, Every Time

Reliable. Professional. Local. Book your private pay non-emergency medical transportation in Norfolk today.

Or call us directly: 1-757-440-3015
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