How far in advance do I need to book a wheelchair airport ride?

We recommend booking at least 48 to 72 hours in advance to guarantee your preferred pickup time, especially for early-morning departures. We can often accommodate same-day or next-day wheelchair airport rides depending on availability. Call 1-757-440-3015 to check availability for your travel dates.

Can family members or caregivers ride along with the wheelchair user?

Yes. Family members, caregivers, and companions are always welcome to ride along with the wheelchair user at no extra charge for the first companion. Additional passengers may be accommodated for a small fee depending on vehicle capacity. Tell us how many passengers and how much luggage when you book so we can assign the right vehicle.

Do I need a Medicaid card or insurance to book a wheelchair airport ride?

No. On Time NEMT is a private-pay transportation provider. You do not need Medicaid, Medicare, or any insurance. There is no eligibility paperwork, no broker, and no waitlist. Anyone in Hampton Roads can book directly with us by calling 1-757-440-3015 or using our contact form.

♿ ADA-Compliant Airport Transportation

Wheelchair-Accessible Airport Rides in Hampton Roads, VA

Q: Are your vehicles ADA-compliant and wheelchair-accessible?

Yes. Our entire fleet of wheelchair-accessible vehicles is ADA-compliant — ramp-equipped, with full 4-point securement systems for both manual and power wheelchairs. Our drivers are professionally trained in safe wheelchair boarding, securement, and door-to-door assistance. We accommodate scooters, walkers, oxygen tanks, and other mobility aids at no additional charge.

Q: Do you offer return-trip pickup from the airport?

Yes. When you book your outbound airport ride, we set up your return pickup at the same time so it is on the schedule. We track your return flight, accommodate flight delays, and meet you in baggage claim or at curbside — whichever you prefer. Our driver will help with luggage and assist you all the way to your front door.

Door-to-door rides for wheelchair users, disabled travelers, and seniors — from Chesapeake, Norfolk & Virginia Beach to any airport you need.

📍 Chesapeake · Norfolk · Virginia Beach

📞 Call 1-757-440-3015 Book Your Airport Ride

♿ ADA-Compliant Vans • ⏰ On Time, Every Time • 🤝 Door-to-Door Help

Airports We Travel To

We pick you up anywhere in Hampton Roads and take you to any airport you need — including the three closest to home, plus long-distance Virginia airport options.

✈️

Norfolk International Airport ORF

Our local hub. Direct wheelchair-accessible rides from anywhere in Chesapeake, Norfolk, Virginia Beach, Portsmouth, or Suffolk to ORF — typically 20–45 minutes door to door. We drop you at the airline’s curbside or skycap area and help with luggage.

🛫

Newport News / Williamsburg Int’l PHF

Closest commercial airport to the Hampton and Newport News area. Wheelchair-accessible rides from any Hampton Roads city — convenient for travelers who prefer PHF’s quieter terminal and easy curbside access.

🛬

Richmond International Airport RIC

Wheelchair-accessible long-distance airport rides from Hampton Roads to Richmond — about 95 miles, typically 2 hours each way. Flat-rate pricing, no surprise mileage fees. Perfect for accessing flights or routes that aren’t available from ORF.

🗺️

Any Other Airport — Up to 240 Miles

Need a ride to Washington Dulles (IAD), Reagan National (DCA), or another regional airport? We provide wheelchair-accessible long-distance airport transportation up to 240 miles throughout Virginia and beyond. Call for a flat-rate quote.

📞 Call to Book — 1-757-440-3015

Why Wheelchair Users Trust On Time NEMT

♿

ADA-Compliant Wheelchair Vans

Ramp-equipped vehicles with full 4-point securement systems. We accommodate both manual and power wheelchairs safely and comfortably — every single time.

🤝

Door-to-Curbside Assistance

We help from your front door to the vehicle, and from the vehicle to airline curbside or skycap. Not curb-to-curb — actual help, every step of the way.

⏰

On Time. Every Single Time.

Missed flights aren’t an option. We arrive early, build buffer time into every airport route, and never overbook. Punctuality isn’t our marketing — it’s our entire business model.

🧑‍✈️

Trained, Vetted, Compassionate Drivers

Background-checked, professionally trained in wheelchair securement and disabled-passenger assistance. Calm, patient, and respectful — the way every traveler deserves to be treated.

🧳

We Handle the Luggage

Loading, unloading, mobility aids, oxygen tanks, extra bags — our drivers manage it all so you don’t have to worry. Just tell us how many bags when you book.

💳

Private Pay — No Medicaid Needed

No paperwork. No eligibility check. No broker. Anyone in Hampton Roads can book directly with us. Simple, flat-rate pricing — what we quote is what you pay.

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Cities We Serve in Hampton Roads

We pick up wheelchair and disabled travelers from anywhere in Hampton Roads. Our core service cities and growing reach:

📍 Chesapeake, VA 📍 Norfolk, VA 📍 Virginia Beach, VA 📍 Portsmouth 📍 Suffolk 📍 Hampton 📍 Newport News 📍 Williamsburg

We’re rapidly expanding across the Commonwealth of Virginia. Outside the cities listed? Long-distance airport rides up to 240 miles available throughout Virginia. Call us for a custom quote.

See our city pages: Chesapeake · Norfolk · Virginia Beach

What’s Included in Every Airport Ride

Door-to-door pickup at your home (not curbside)
ADA-compliant ramp-equipped wheelchair van
4-point wheelchair securement by trained drivers
Luggage loading & unloading assistance
Mobility aids, oxygen tanks, walkers welcome
One family member or caregiver ride-along included
Drop-off at airline curbside or skycap area
Return trip pickup with flight tracking
Flat-rate pricing — no hidden fees, ever
Confirmation call before every pickup

How to Book Your Wheelchair Airport Ride

Call or Contact Us

Call 1-757-440-3015 or use our contact form. Tell us your travel date, flight time, pickup address, airport, and any mobility needs.

We Confirm Every Detail

Our team locks in your exact pickup time, route, vehicle type, and return trip — confirmed in writing before your travel date. No surprises.

We Show Up — Early, Every Time

Driver arrives at your front door at the scheduled time. We help you board, secure the wheelchair, load luggage, and get you safely to the airline curb with time to spare.

Return Trip — Stress Free

We track your return flight, meet you at baggage claim or curbside (your choice), help with luggage, and get you all the way back to your front door.

Book Your Airport Ride Now

Common Questions

Do you offer wheelchair-accessible airport rides in Hampton Roads, VA?

Yes. On Time NEMT provides door-to-door wheelchair-accessible airport transportation from anywhere in Hampton Roads — including Chesapeake, Norfolk, Virginia Beach, Portsmouth, Suffolk, Hampton, and Newport News — to Norfolk International (ORF), Newport News/Williamsburg (PHF), Richmond (RIC), and other regional airports. Our fleet is ADA-compliant and our drivers are trained to assist wheelchair users from your front door to the airline curbside. Call 1-757-440-3015 to book.

Which airports do you go to from Hampton Roads?

We travel from anywhere in Hampton Roads to any airport our passengers need, including Norfolk International (ORF), Newport News/Williamsburg (PHF — serving the Hampton area), Richmond International (RIC), Washington Dulles (IAD), and Ronald Reagan National (DCA). Long-distance airport transport is available up to 240 miles. Call for a flat-rate quote.

Are your vehicles ADA-compliant and wheelchair-accessible?

Yes. Our entire fleet is ADA-compliant — ramp-equipped, with full 4-point securement systems for both manual and power wheelchairs. Drivers are professionally trained in safe wheelchair boarding, securement, and door-to-door assistance. We accommodate scooters, walkers, oxygen tanks, and other mobility aids at no additional charge.

How far in advance should I book?

We recommend booking at least 48 to 72 hours in advance — especially for early-morning flights — to guarantee your preferred pickup time. Same-day and next-day wheelchair airport rides are often available depending on the schedule. Call 1-757-440-3015 to check availability.

Can family members or caregivers ride along?

Yes. Family members, caregivers, and companions are always welcome to ride along with the wheelchair user at no extra charge for the first companion. Tell us how many passengers and how much luggage when you book so we can assign the right vehicle.

Will the driver help with luggage and getting to the terminal?

Absolutely. Our drivers help with luggage from your front door to the vehicle, and from the vehicle to the airline curbside or skycap area. We don’t just drop you at the curb — we make sure you’re safely transferred to airport personnel or your travel companion before we leave. Return trips work the same way.

Do I need Medicaid or insurance to book?

No. On Time NEMT is a private-pay transportation provider. No Medicaid, no Medicare, no insurance needed. No eligibility paperwork, no broker, no waitlist. Anyone in Hampton Roads can book directly with us.

Do you offer return-trip pickup from the airport?

Yes. When you book outbound, we set up your return pickup at the same time. We track your return flight, accommodate delays, and meet you at baggage claim or curbside — whichever you prefer. Our driver will help with luggage and get you all the way to your front door.

What does a wheelchair airport ride cost?

Pricing is flat-rate and depends on pickup location and airport destination. Local Hampton Roads airport runs (to ORF or PHF) and longer-distance trips to Richmond (RIC), Dulles (IAD), or Reagan National (DCA) are all custom-quoted with no hidden fees. Call 1-757-440-3015 for an exact quote — or see our pricing page for general rate information.

Ready to Book Your Airport Ride?

Reliable wheelchair-accessible airport transportation in Hampton Roads. One call sets up the whole trip — pickup, ride to airport, return.

📞 Call 1-757-440-3015 Book Online