Stretcher Transportation in Norfolk — Bed-to-Bed, On Time, Every Time
Norfolk is the medical heart of Hampton Roads — which means it’s also where the hardest transportation moments happen. A parent discharged from Sentara Norfolk General who can’t sit up for the ride home. A transfer into Lake Taylor. A hospice move back to Ocean View. Our trained two-person crews handle these trips every week with fully equipped stretcher vans, transparent pricing, and true bed-to-bed care.
Stretcher transportation (also called gurney transportation) is non-emergency medical transport for patients who cannot sit upright and must travel lying down. In Norfolk, On Time NEMT provides bed-to-bed stretcher transport with a trained two-person crew at transparent, flat, all-inclusive rates — no ambulance bill, no broker markup. See current rates at ontimenemt.com/pricing or book: 1-757-440-3015.
Transparent, Flat-Rate Pricing — Published, Not Hidden
One all-inclusive rate covers the two-person crew, the stretcher, and full bed-to-bed service. No broker markups, no fuel surcharges, no hidden fees — and a family member is welcome to ride along for a small flat fee.
Longer trips? We provide stretcher transport across Virginia up to 240 miles — see long-distance details or call 1-757-440-3015 for an exact quote for your trip.
What Is Stretcher Transportation — and Is a “Gurney” Different?
Stretcher transportation is for the patient who is medically stable but physically cannot sit upright for a car or wheelchair-van ride — after major surgery, during hospice care, with severe fractures, advanced illness, or physician orders to remain reclined. A trained two-person crew brings a wheeled, adjustable stretcher to the patient’s bedside, transfers them safely, secures the stretcher in a specially equipped van, and completes the same careful transfer in reverse at the destination.
And if you’ve been searching for “gurney transportation in Norfolk” — you’re in exactly the right place. A gurney and a stretcher are the same piece of equipment; “gurney” is simply the more casual, everyday word while “stretcher” is the industry term. Same wheeled bed, same service, same crew.
When Norfolk Families & Facilities Call Us for Stretcher Transport
🏥 Sentara Norfolk General Discharges
Patients come to Norfolk from all over Hampton Roads for specialty and trauma care — and going home is where we come in. We coordinate directly with discharge planners on the pickup window, whether home is Ghent or Great Bridge.
🏨 Lake Taylor Transfers
Admissions, discharges, and outside specialty appointments for Lake Taylor Transitional Care Hospital patients — handled with the coordination transitional-care staff expect. Standing schedules available.
🩺 Post-Surgery Transfers
After orthopedic, spinal, or abdominal surgery when sitting is painful or prohibited by physician order. Smooth loading, gentle driving, no jarring transfers.
🕊️ Hospice & Palliative Moves
Bringing a loved one home to Ocean View, Larchmont, or anywhere in Norfolk — with the gentleness and dignity these moments deserve. A family member always welcome beside the stretcher.
🏡 Facility-to-Facility Transfers
Skilled nursing, rehab, and assisted living moves across Norfolk and Hampton Roads — scheduled to the facility’s timeline, with paperwork handled professionally.
🛣️ Long-Distance Stretcher Trips
Richmond, Charlottesville, Williamsburg, and anywhere in Virginia up to 240 miles — for patients relocating, transferring to specialty centers, or coming home to family.
How Bed-to-Bed Stretcher Transport Works — Step by Step
“Bed-to-bed” means your family never lifts, positions, or transfers the patient at any point. Here’s exactly what happens:
You call, we quote — one number, two minutes
Tell us pickup, destination, and the patient’s condition. You get one all-inclusive price on the phone: 1-757-440-3015.
Our two-person crew arrives at the bedside
On time, in uniform, with a clean, adjustable stretcher. We coordinate with nurses or family on any positioning needs before we move anyone.
Safe transfer and secure loading
The patient is gently transferred to the stretcher, covered and comfortable, then secured in the van with a full locking system. A family member is welcome to ride along.
A smooth, unhurried drive
Our drivers are trained for stretcher transport specifically — gradual braking, gentle turns, and routes planned around Midtown and Downtown Tunnel traffic. No rushing, ever.
Bed-to-bed completion at the destination
We don’t stop at the door. The crew transfers the patient into their bed or treatment surface, confirms they’re settled, and only then is the job done.
Do You Need an Ambulance — or a Stretcher Van?
This is the single most common question we get from Norfolk families, and the answer can save you thousands. If the patient needs medical care or monitoring during the ride, book an ambulance. If the patient is stable and simply can’t sit up, a stretcher van does the same lying-down transport — professionally, safely, and at a fraction of the cost.
| Stretcher Van (Us) | Non-Emergency Ambulance | |
|---|---|---|
| Best for | Medically stable patients who must lie down | Patients needing care or monitoring en route |
| Crew | 2 trained transport professionals | EMTs/paramedics with medical equipment |
| Typical cost | Flat, all-inclusive rates — see current pricing | Typically far higher — and rarely covered for non-emergencies |
| Booking | Direct, same-day often possible | Through ambulance companies; scheduling varies |
| Family rides along | Yes — small flat fee | Varies by company and capacity |
Not sure which one your situation calls for? Call us and describe it — if the patient genuinely needs an ambulance, we’ll tell you honestly and point you in the right direction. We’d rather lose a booking than transport someone who needs medical care we don’t provide.
Serving Every Corner of Norfolk
Norfolk is where Hampton Roads comes for medical care — Sentara Norfolk General, CHKD, Sentara Leigh, EVMS, Lake Taylor. That concentration of facilities means Norfolk stretcher transport demands crews who know the campuses, the discharge procedures, and the Midtown and Downtown Tunnel traffic patterns that can make or break an on-time pickup. Ours drive these routes every day, serving every neighborhood:
We also bring patients home from Norfolk hospitals to Chesapeake and Virginia Beach every week — the “discharge home from Norfolk” trip is one of our specialties. You don’t have to take our word for the service quality — read our 5.0-star Google reviews, including from families we’ve served on some of their hardest days.
A quick honest note: we’re a private-pay company — we don’t bill Medicare, Medicaid, or insurance directly. That’s exactly what lets us guarantee the pickup time, the crew, and the vehicle with no broker middlemen. Itemized receipts provided for any reimbursement claims.
Stretcher Transportation FAQs
The questions Norfolk families ask most before booking.
What is stretcher transportation?
How much does stretcher transportation cost in Norfolk?
What’s the difference between a stretcher and a gurney?
Do you pick up from Sentara Norfolk General and CHKD?
Do you handle Lake Taylor Transitional Care transfers?
Do I need an ambulance or just stretcher transport?
Does Medicare or insurance cover stretcher transportation?
Can a family member ride along?
Related Services & Guides
Need Stretcher Transport in Norfolk?
One Call Handles Everything.
A real person answers, quotes your exact trip, and confirms your pickup window — usually in under five minutes. Locally based in Hampton Roads. On time, every time.
Or call us directly: 1-757-440-3015On Time NEMT · 3837 Larchwood Drive, Virginia Beach, VA 23456 · Stretcher, wheelchair & ambulatory transport · Serving Norfolk, Chesapeake, Virginia Beach & all of Virginia.