NEMT Cost in Hampton Roads
Simple. Transparent. No Hidden Fees.
At On Time NEMT, the price you see is the price you pay — serving Chesapeake, Norfolk, and Virginia Beach, Virginia.
Book Your Ride TodayHow Much Does NEMT Cost in Hampton Roads?
Choose the service that fits your needs. All prices are round trip or one way — based on total miles traveled.
Wheelchair Transport
For clients who require wheelchair accommodation, are unable to ambulate independently, and need assistance. ADA-compliant ramp vans with 4-point securement.
Ambulatory Transport
For clients who are ambulatory and able to walk independently or with minimal assistance. Professional, door-to-door service in a clean, comfortable vehicle.
Stretcher Transport
For patients who must remain in a supine or reclined position during transport and cannot sit upright. Specialized stretcher-equipped vehicles with trained attendants for safe, non-emergency transport.
Additional Passenger
Per extra rider on the same trip
Wait Time (if requested)
Billed in 15-minute increments
Wheelchair Rental
Must be booked at time of reservation
Understanding NEMT Cost in Chesapeake, Norfolk & Virginia Beach, VA
Private Pay NEMT vs. Medicaid NEMT — What’s the Difference?
If you’ve been searching for NEMT cost in Hampton Roads, you’ve probably run into confusing mileage formulas, Medicaid rate charts, and vague price estimates. At On Time NEMT, we operate differently. We are a private pay non-emergency medical transportation company — which means you don’t need Medicaid, a broker, or a third-party authorization to book a ride. You call us, we give you a price, and that’s exactly what you pay.
Many NEMT providers in Virginia work exclusively through Medicaid managed care organizations (MCOs), which can mean long wait times, scheduling restrictions, and limited availability. Private pay NEMT — like On Time NEMT — is booked directly by the patient or their family. There are no broker middlemen, no lengthy approval processes, and no restrictions on which medical appointments qualify.
If you need transportation to a doctor’s appointment, dialysis center, cancer treatment, physical therapy, or specialist visit in Chesapeake, Norfolk, or Virginia Beach, we are ready to help — on your schedule.
Why Transparent NEMT Pricing Matters
Hidden fees are one of the biggest frustrations patients and caregivers face when booking medical transportation. At On Time NEMT, our pricing structure is straightforward: flat rates based on total miles. No fuel surcharges. No vehicle fees. No surprise charges after the ride. What you’re quoted is what you’re charged.
What Is Stretcher Transport — and When Do You Need It?
Stretcher transport is a specialized non-emergency medical transportation service for patients who are medically required to remain lying flat or semi-reclined during transit. This is distinct from wheelchair transport — stretcher patients cannot safely sit upright for any portion of the trip.
Common reasons a patient may require stretcher transport include: post-surgical recovery where positioning restrictions apply, severe back or spinal conditions, wound care and dressing changes requiring a flat position, significant pain or instability when seated, and facility-to-facility transfers for patients who have not yet regained the ability to sit upright.
Stretcher transport uses specialized vehicles equipped with a wheeled stretcher, patient restraint systems, and requires trained attendants who can safely load, secure, and monitor the patient throughout transport — without providing the level of medical intervention an ambulance would offer.
No. Non-emergency stretcher transport is for patients who are medically stable and do not require paramedic care or emergency intervention during transport. If a patient requires active medical monitoring, IV management, or emergency-level care in transit, an ambulance is the appropriate choice. Stretcher transport is the right option for stable patients who simply cannot sit upright.
Hampton Roads Cities We Serve
On Time NEMT provides private pay non-emergency medical transportation throughout the Hampton Roads region of Virginia.
NEMT Cost in Chesapeake, VA
Residents of Chesapeake, Virginia can book wheelchair, ambulatory, or stretcher transport starting at competitive flat rates. Chesapeake spans a large geographic area, so if you’re traveling across the city or heading to a hospital in Norfolk or Virginia Beach, our 11–20 mile rates or custom long-distance quotes apply.
NEMT in Chesapeake →NEMT Cost in Norfolk, VA
Norfolk is home to Sentara Norfolk General Hospital, CHKD, and numerous specialty clinics. Whether you need a wheelchair-accessible ride, ambulatory transport, or stretcher service to a major medical center, On Time NEMT serves Norfolk, Virginia with reliable private pay transportation.
NEMT in Norfolk →NEMT Cost in Virginia Beach, VA
Virginia Beach is our home base. We serve patients across the entire city — from Oceanfront to the Kempsville corridor — with prompt, professional non-emergency medical transport including our full range of wheelchair, ambulatory, and stretcher services.
NEMT in Virginia Beach →📅 Cancellation Policy
We understand plans change. To avoid cancellation charges, please provide at least 12 hours’ notice before your scheduled pickup.
| Notice Given | Cancellation Fee | Status |
|---|---|---|
| 12+ hours before pickup | No charge | ✓ No Fee |
| 2 – 12 hours before pickup | 50% of total fare | Fee Applies |
| 0 – 2 hours before pickup | Full fare | Full Charge |
| No-Show | Full fare | Full Charge |
NEMT Cost & Pricing FAQs
Everything you need to know about the cost of non-emergency medical transportation in Hampton Roads.
Ready to Book Your Ride? We’ll Get You There — On Time.
Serving Chesapeake, Norfolk & Virginia Beach, Virginia. Private pay. No hidden fees.