On Time NEMT Reviews — 5.0 Stars from Our Clients
Real 5-star Google reviews from patients, families, and caregivers across Chesapeake, Norfolk, and Virginia Beach. Locally based, on time every time, and treated like family.
Every Review Below Is Verified on Google
These are real reviews from real patients, families, and caregivers we’ve served across Chesapeake, Norfolk, and Virginia Beach. Read them all — then let us earn your trust too.
See All Reviews on Google →This guy is smooth…as in a smooth ride for my mom!! She’s got very bad neuropathy & every bump in the road hurts…but with Ontime it’s a smooth and comfortable ride that was on time for her appointments.
This is one amazing company. I had to get my mother to the doctor for the first time after her stroke. I was so nervous. Everything went so smoothly. Mom was even excited to be out of an ambulance. Bob was our driver and he was very… Read full review →
Mr Bob can to transport my husband to his Doctor appointment, he was very professional, very courteous. We felt very safe with him. I truly would recommend On Time NEMT
I would like to thank Bob for his professionalism and support of my son Nicholas today. Outstanding friendly service from start to finish. Very grateful to have found such a great company!
The best!! I’ve used On Time NEMT a few times now. My mom is in a rehab facility and has had doctor’s appointments, needing transport. After a horrible experience with the facility’s transport (having to wait over three hours for pick up)… Read full review →
We are so grateful for On Time NEMT 🙌 They picked up one of our ladies to come to church on Mother’s Day and were instrumental in helping her have a great day! They were perfectly on time with their brand new wheelchair accessible spotless… Read full review →
Bob is a wonderful man we had a rough day today and he stayed calm and even jumped right in to assist us his energy is just amazing. Bob thank you and stay great 😊
This company goes out of its way to bring excellent service to their riders! There are a couple of times I would have been completely stuck without their help! One was an after hours run. Another was an extremely hot day. They handled both… Read full review →
Very impressed with employees appearance and caring attitude. Definitely on time especially when you have a trauma surgeon appointment. That in itself is very stressful. Equipment clean and new. Very caring already have them requested for two more Dr appointments.
Cannot express the appreciation we have for On Time NEMT – great service, definitely on time and just so friendly all around! We will definitely be using them again.
Ridden with us? We’d love your feedback.
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Leave a Google Review →What Our Clients Say Most Often
Read the reviews and the same themes come up again and again — the things Hampton Roads families count on us for every day.
On Time, Every Time
“Definitely on time” · “perfectly on time” · “on time for her appointments”
Caring & Professional
“Kind and caring” · “very courteous” · “outstanding friendly service”
Clean, New Vehicles
“Brand new wheelchair accessible spotless van” · “equipment clean and new”
Goes Above & Beyond
“Would have been completely stuck without their help” · “jumped right in to assist”
Serving Hampton Roads & All of Virginia
See the same 5-star service in action across our full range of non-emergency medical transportation options, service areas, and industry insights for facility partners.
Reviews & Booking FAQs
Answers to the questions people ask most before booking their first ride with us.
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What services does On Time NEMT provide?
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Do I need Medicaid to book with On Time NEMT?
Ready to Experience the 5-Star Difference?
Book your first ride with On Time NEMT and see for yourself why our clients keep coming back. Locally based. On time, every time.
Or call us directly: 1-757-440-3015On Time NEMT · 3837 Larchwood Drive, Virginia Beach, VA 23456 · Proudly serving Chesapeake, Norfolk, Virginia Beach, and expanding across Virginia.