Professional Medical Transportation — On Time, Every Time
Safe, dignified door-to-door medical transport for patients who need more than a taxi. Wheelchair-accessible vans, ambulatory rides, and long-distance trips across Virginia — all with transparent pricing and zero hidden fees.
What Is Medical Transportation?
Medical transportation — formally known as Non-Emergency Medical Transportation (NEMT) — is a specialized ride service for patients who need to reach healthcare facilities without requiring ambulance-level care.
Unlike a standard rideshare or taxi, professional medical transportation is operated by trained drivers in properly equipped vehicles. It bridges a critical gap for patients dealing with mobility challenges, post-procedure recovery, chronic illness, or simply a lack of reliable personal transportation.
At On Time NEMT, we believe every person deserves transportation that is safe, respectful, and consistent — not an afterthought. Our medical transportation service is built around a single promise: we show up on time, every time.
- Never miss a critical medical appointment
- Wheelchair-accessible and ambulatory options available
- Long-distance trips up to 240 miles
- Trained, compassionate drivers — not gig workers
- Private pay — no Medicaid enrollment required
Medical Transportation Services We Provide
Whether you need a wheelchair-accessible vehicle, an ambulatory ride, or assistance for a companion, On Time NEMT has the right solution — with clear, upfront pricing.
Wheelchair Medical Transportation
Our ADA-compliant, ramp-equipped vans are purpose-built for patients who rely on a wheelchair. We secure your chair properly, assist you door-to-door, and make every trip safe and dignified.
Best for: patients with limited or no ambulation ability, post-surgical patients, and those using power or manual wheelchairs.
Book Wheelchair RideAmbulatory Medical Transportation
For patients who can walk independently or with minimal assistance, our ambulatory transport provides a clean, professional vehicle and a courteous driver — a step far above a rideshare app.
Best for: elderly patients, those recovering from procedures, or anyone who wants a reliable, caring alternative to rideshares.
Book Ambulatory RideLong-Distance Medical Transportation
Some medical appointments require a longer journey — specialty hospitals, cancer centers, university medical systems, or out-of-area specialists. We travel up to 240 miles to get you there safely.
Best for: patients at regional medical centers, university hospitals, or specialty clinics beyond their local area.
Call for Long-Distance QuoteRecurring Medical Transport
Patients on scheduled dialysis, radiation, chemotherapy, or ongoing rehabilitation need transportation they can count on every time — not a service that runs late or cancels last-minute.
Best for: dialysis patients (3x/week), radiation and chemo patients, and anyone on a recurring therapy schedule.
Set Up Recurring RidesHospital Discharge Transportation
Hospitals require a responsible party to transport patients after procedures, surgeries, or stays. We coordinate directly with discharge teams and ensure you get home safely and on time.
Best for: post-surgical patients, inpatient discharges, and transitions from hospital to rehab or home.
Arrange Discharge RideGeneral & Personal Transportation
Medical appointments aren’t the only essential trips. We also transport clients to grocery stores, airports, family events, and community activities — anywhere life takes you.
Best for: seniors, individuals without a vehicle, and anyone who needs a consistent, professional driver for everyday destinations.
Book General RideNot sure which service fits your needs? We’ll help you choose.
See Full Pricing →Medical Appointments & Destinations We Serve
Our medical transport drivers are experienced with the needs of patients across a wide range of specialties and destinations.
Specialty Medical
- Dialysis Treatment Centers
- Cancer & Oncology Centers
- Chemotherapy Infusion
- Cardiology Specialists
- Neurology Appointments
- Orthopedic Surgery Visits
- Pulmonology & Respiratory
Hospital & Rehab
- Hospital Admissions
- Post-Surgery Discharge
- Physical Therapy
- Cardiac Rehabilitation
- Stroke Rehabilitation
- Pulmonary Rehabilitation
- Adult Day Support Programs
Routine Care
- Primary Care Physicians
- Dental Appointments
- Vision & Optometry
- Mental Health Therapy
- Prescription Pickup
- Lab & Imaging Centers
- Annual Wellness Exams
Everyday Life
- Airport & Train Terminals
- Grocery & Shopping
- Family Gatherings
- Weddings & Events
- Religious Services
- Community & Senior Centers
- And Anywhere Else You Need
How to Book Medical Transportation
Booking with On Time NEMT is straightforward. No confusing apps, no long hold times — just a simple process designed around your needs.
Contact Us
Call 1-757-440-3015 or visit our contact page and tell us your transportation need, your pickup location, destination, and date.
Get Confirmed
A member of our team will follow up promptly to confirm your booking, confirm the vehicle type needed, and walk you through our clear, upfront pricing — no surprises.
We Arrive On Time
Your driver arrives at your door at the confirmed time. We assist you from your door to the vehicle, and from the vehicle to your destination — door-to-door, not curb-to-curb.
Safe Return Trip
Need a return ride? We can schedule it for the same trip. We coordinate with your appointment schedule so you’re never stranded waiting for a ride home.
Medical Transportation Done Differently
Most medical transport companies accept late arrivals and impersonal service as the norm. We built On Time NEMT to be the exception — in every way.
On-Time, Every Time
Our name is our guarantee. We never overbook routes, and we plan every trip to arrive early — not on time by accident.
Wheelchair-Accessible Vehicles
ADA-compliant vans with ramps and tie-down securement systems. Designed and maintained specifically for medical transport needs.
Limousine-Level Care
We walk with you under an umbrella in the rain. We offer cold water on hot days. We take the time to make every trip dignified and comfortable.
Clear Communication
We confirm your booking, communicate arrival times, and coordinate with care facilities. No guessing, no scrambling — just clear, proactive service.
Transparent, Flat-Rate Pricing
The price we quote is the price you pay. No surge pricing, no hidden fees, no surprise charges. See our full rate sheet at ontimenemt.com/pricing.
Statewide Virginia Coverage
From local medical offices to distant specialty hospitals, we travel up to 240 miles across Virginia so distance is never a barrier to care.
Frequently Asked Questions About Medical Transportation
Have questions about our service? Here are the answers our clients ask most often.
Medical Transportation Resources
Helpful guides and articles to understand your medical transportation options.
What Is NEMT? A Complete Guide to Non-Emergency Medical Transportation
Learn what NEMT is, who qualifies, what to expect, and how to choose a provider you can trust for your healthcare trips.
Read Article →How to Choose the Right Medical Transportation Service
Not all medical transport companies are created equal. Here are the key questions to ask and red flags to watch for before you book.
Read Article →Understanding Medical Transportation Costs: What You’ll Actually Pay
Confused by NEMT pricing? We break down how medical transportation is priced and why transparent flat-rate billing matters.
See Our Pricing →Ready to Book Your Medical Transportation?
Join patients across Virginia who trust On Time NEMT for reliable, dignified door-to-door medical transport. Your first call is free — and we’ll answer every question.
Or call us directly: 1-757-440-3015