Hampton Roads Private Pay NEMT

NEMT Cost in Hampton Roads
Simple. Transparent. No Hidden Fees.

At On Time NEMT, the price you see is the price you pay — serving Chesapeake, Norfolk, and Virginia Beach, Virginia.

Book Your Ride Today
No Hidden Fees
Wheelchair Accessible Vehicles
Private Pay — No Medicaid Required
Hampton Roads, VA Coverage

How Much Does NEMT Cost in Hampton Roads?

Choose the service that fits your needs. All prices are round trip or one way — based on total miles traveled.

Wheelchair Transport

For clients who require wheelchair accommodation and cannot ambulate independently.

Total Miles (Round Trip or One Way)
1 – 10 miles$85
11 – 20 miles$130
21+ milesCall for Quote
Book Wheelchair Ride
👤
Additional Passenger
$25 each
Per extra rider on the same trip
Wait Time
$75 / hr
Billed in 15-minute increments (if requested)
Wheelchair Rental
$30
Must be booked at time of reservation
📞
Custom Quote (21+ miles)
Call us for long-distance estimates

Understanding NEMT Cost in Chesapeake, Norfolk & Virginia Beach, VA

If you’ve been searching for NEMT cost in Hampton Roads, you’ve probably run into confusing mileage formulas, Medicaid rate charts, and vague price estimates. At On Time NEMT, we operate differently. We are a private pay non-emergency medical transportation company — which means you don’t need Medicaid, a broker, or a third-party authorization to book a ride. You call us, we give you a price, and that’s exactly what you pay.

Private Pay NEMT vs. Medicaid NEMT — What’s the Difference?

Many NEMT providers in Virginia work exclusively through Medicaid managed care organizations (MCOs), which can mean long wait times, scheduling restrictions, and limited availability. Private pay NEMT — like On Time NEMT — is booked directly by the patient or their family. There are no broker middlemen, no lengthy approval processes, and no restrictions on which medical appointments qualify.

If you need transportation to a doctor’s appointment, dialysis center, cancer treatment, physical therapy, or specialist visit in Chesapeake, Norfolk, or Virginia Beach, we are ready to help — on your schedule.

NEMT Cost in Chesapeake, VA

Residents of Chesapeake, Virginia can book wheelchair or ambulatory NEMT starting at $75 for trips up to 10 miles. Chesapeake spans a large geographic area, so if you’re traveling across the city or heading to a hospital in Norfolk or Virginia Beach, our 11–20 mile rates or custom long-distance quotes apply. Learn more about NEMT in Chesapeake, VA →

NEMT Cost in Norfolk, VA

Norfolk is home to Sentara Norfolk General Hospital, CHKD, and numerous specialty clinics. Whether you need a wheelchair-accessible ride to a major medical center or a straightforward ambulatory trip to a primary care appointment, On Time NEMT serves Norfolk, Virginia with reliable private pay transportation. Learn more about NEMT in Norfolk, VA →

NEMT Cost in Virginia Beach, VA

Virginia Beach is our home base. We serve patients across the entire city — from Oceanfront to the Kempsville corridor — with prompt, professional non-emergency medical transport. Learn more about NEMT in Virginia Beach, VA →

Why Transparent NEMT Pricing Matters

Hidden fees are one of the biggest frustrations patients and caregivers face when booking medical transportation. At On Time NEMT, our pricing structure is straightforward: flat rates based on total miles. No fuel surcharges. No vehicle fees. No surprise charges after the ride. What you’re quoted is what you’re charged.

Hampton Roads Cities We Serve

On Time NEMT provides private pay non-emergency medical transportation throughout the Hampton Roads region of Virginia.

📍 Chesapeake, VA

Serving all neighborhoods across Chesapeake — from Great Bridge to Deep Creek — with wheelchair and ambulatory NEMT.

NEMT in Chesapeake →
📍 Norfolk, VA

Reliable medical transportation to Sentara, CHKD, DePaul Medical Center, and clinics throughout Norfolk.

NEMT in Norfolk →
📍 Virginia Beach, VA

Our home base. We know every corridor of Virginia Beach and get you to your appointment on time, every time.

NEMT in Virginia Beach →

📅 Cancellation Policy

We understand plans change. To avoid cancellation charges, please provide at least 12 hours’ notice before your scheduled pickup.

Notice Given Cancellation Fee Status
12+ hours before pickup No charge ✓ No Fee
2 – 12 hours before pickup 50% of total fare Fee Applies
0 – 2 hours before pickup Full fare Full Charge
No-Show Full fare Full Charge
⚠️ Please note: Cancellations made with less than 12 hours’ notice, or missed pickups (no-shows), are subject to a minimum $75 charge, regardless of the total fare.

NEMT Cost & Pricing FAQs

Everything you need to know about the cost of non-emergency medical transportation in Hampton Roads.

How much does NEMT cost in Hampton Roads, Virginia?
Private pay NEMT in Hampton Roads starts at $75 for ambulatory transport (1–10 miles) and $85 for wheelchair transport (1–10 miles). Trips of 11–20 miles are $95 (ambulatory) or $130 (wheelchair). Additional passengers are $25 each. For trips over 21 miles, call us at 1-757-440-3015 for a custom quote.
Do I need Medicaid or insurance to use On Time NEMT?
No. On Time NEMT is a private pay NEMT provider. You do not need Medicaid, insurance approval, or a referral to book a ride. Anyone in the Hampton Roads area can schedule transportation directly with us by calling 1-757-440-3015 or visiting our contact page.
Is the pricing the same for round trips and one-way trips?
Yes — our rates are based on total miles traveled, whether that’s a one-way trip or a round trip. A 1–10 mile trip is priced the same regardless of direction. If you need both a pickup and a return ride, simply book two separate trips or ask about round-trip scheduling when you call.
What areas of Hampton Roads does On Time NEMT serve?
We primarily serve Chesapeake VA, Norfolk VA, and Virginia Beach VA. For trips outside these cities or for long-distance medical transport, please call us at 1-757-440-3015 and we will discuss options and provide a custom quote.
Are wheelchair-accessible vehicles available?
Yes. On Time NEMT offers wheelchair-accessible transport for clients who cannot ambulate independently. Our wheelchair transport rate starts at $85 for 1–10 miles. Wheelchair rental is also available for $30 if booked at the time of reservation.
What types of medical appointments do you transport to?
We transport patients to virtually any non-emergency medical appointment — including dialysis, chemotherapy, physical therapy, specialist visits, primary care, lab work, imaging, and follow-up appointments throughout Hampton Roads.
What is the wait time fee?
If wait time is requested at the time of booking, it is billed at $75 per hour, charged in 15-minute increments ($18.75 per 15 minutes).
What is your cancellation policy?
Please provide at least 12 hours’ notice to cancel without charge. Cancellations 2–12 hours before pickup are charged 50% of the fare. Cancellations within 2 hours and no-shows are charged the full fare, with a minimum $75 charge.

Ready to Book Your Ride?
We’ll Get You There — On Time.

Serving Chesapeake, Norfolk & Virginia Beach, Virginia. Private pay. No hidden fees.

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