Private Pay NEMT · Not Emergency · Hampton Roads, VA
Medical Transportation
in Hampton Roads
On Time NEMT — Safe, reliable, private pay non-emergency medical transportation throughout Chesapeake, Norfolk, and Virginia Beach. No hospital referral. No Medicaid required. Book directly — one phone call.
📅 Published: February 26, 2026 · NEMT
Why It Matters
Why Professional Medical
Transportation Matters in
Hampton Roads
Getting to essential medical appointments shouldn’t add stress to your day. With busy I-64 and I-264 traffic, limited public transit options, and the unique challenges of wheelchair mobility, reliable medical transportation in Hampton Roads is critical for patients and families across Chesapeake, Norfolk, and Virginia Beach.
“Missing a single dialysis treatment, chemotherapy session, or cardiac rehab appointment can have real medical consequences. We exist so that never happens.”
On Time NEMT provides private-pay NEMT that goes far beyond basic rides — a limousine-style experience focused on punctuality, safety, and compassionate care. No overbooking. No rushing. A dedicated driver, a clean wheelchair-accessible van, and a promise that is always kept.
Book Your Medical Ride View PricingNon-Emergency Only — Not Ambulance Service
On Time NEMT provides scheduled non-emergency medical transportation for appointments, treatments, and discharges. We are not an ambulance service. If you have a medical emergency, please call 911. For everything else — doctor visits, dialysis, therapy, hospital discharge — book with us.
Key Benefits
Hampton Roads’ Trusted Private Pay
Medical Transportation Provider
Every feature of our service was built for patients who need dependable medical transportation — not a shared rideshare, not a government program with restrictions.
We never overbook. Your driver is dispatched exclusively for your trip and arrives when we say — because a late pickup can mean a missed treatment.
From your front door to the medical facility entrance and back home. Drivers carry bags, hold umbrellas, and walk you all the way inside — every time.
Every van is ADA-compliant with hydraulic ramps and certified four-point securement. No extra charge for wheelchair accommodation.
No hospital referral, no Medicaid broker, no care coordinator required. Anyone can call 1-757-440-3015 and book directly.
Background-checked, drug-screened, and trained in patient assistance, safe wheelchair handling, and emergency protocols.
No hidden fees. No surge pricing. No surprise charges at the end of the ride. View all rates →
Every vehicle is thoroughly cleaned between passengers. Climate-controlled. Cold water provided. A dignified travel experience.
Regional cancer centers, specialty hospitals, out-of-area specialists — we go where local transit and shared rides cannot reach.
Dialysis three times a week? Weekly physical therapy? We support recurring medical transportation schedules — just call to set it up.
How We Compare
On Time NEMT vs. Other Medical
Transportation Options in Hampton Roads
AMR provides emergency ambulance services. Uber Health is a B2B platform sold to hospitals — patients cannot book it directly. On Time NEMT is the private-pay option individuals and families can call right now.
| Feature | AMR Hampton Roads | Uber Health | On Time NEMT ✓ |
|---|---|---|---|
| Who Can Book Directly | ✗ Emergency / contract only | ✗ Hospitals & coordinators only | ✓ Anyone — call or book online |
| Service Type | ✗ Emergency ambulance (911) | B2B platform — not direct transport | ✓ Private pay NEMT specialist |
| No Referral / Enrollment Required | ✗ Contract / dispatch required | ✗ Hospital must enroll in platform | ✓ Call and book instantly |
| Wheelchair-Accessible Vans | ✓ Yes (ambulance) | Varies by driver availability | ✓ All vans ADA-equipped |
| Door-to-Door Patient Assistance | ✓ Yes (paramedic) | Standard Uber — varies | ✓ Every ride, every time |
| Scheduled Appointments (Non-Emergency) | ✗ Emergency / interfacility only | ✓ Yes (via hospital coordinator) | ✓ Directly bookable by patient |
| Recurring Medical Trips | ✗ Not applicable | Via hospital dashboard only | ✓ Dialysis, chemo & more |
| Private Pay — No Insurance Needed | ✗ Insurance / EMS billing | ✗ Institutional contracts only | ✓ Pay directly — no approvals |
| Dedicated Vehicle (Not Shared) | ✓ Dedicated ambulance | ✗ Shared driver pool | ✓ Your vehicle, your driver |
* AMR provides critical emergency services in Hampton Roads. Uber Health serves healthcare organizations. On Time NEMT is the private-pay choice for individuals and families who need to book medical transport directly.
Full Service Range
Medical Transportation We Provide
Throughout Hampton Roads
Explore our complete NEMT services in Hampton Roads. We transport patients to:
Primary care, specialty consultations, follow-up appointments — any doctor in Hampton Roads or beyond.
Recurring 3x/week dialysis rides with reliable, on-time pickup — never miss a treatment.
Compassionate rides to and from oncology and infusion centers throughout Hampton Roads.
Safe, professional discharge transport — coordinated with nursing staff for smooth transitions home.
PT, occupational therapy, stroke recovery, and orthopedic rehabilitation appointments.
Cardiac, pulmonary, and stroke rehabilitation programs at Hampton Roads facilities.
Reliable transportation to psychiatry, counseling, and behavioral health appointments.
Consistent daily pickup and drop-off for adult day support and senior center programs.
Lab draws, MRI, CT scans, X-ray, and other diagnostic imaging appointments.
Hospitals & Medical Centers
Hampton Roads Medical Facilities
We Transport Patients To
Our drivers know every major hospital, clinic, and medical center across Chesapeake, Norfolk, and Virginia Beach — no GPS fumbling, no wrong entrances.
Service Areas
Medical Transportation in
Chesapeake, Norfolk & Virginia Beach
We serve the communities we know best. Local knowledge means faster routes and fewer delays — critical when medical appointments are time-sensitive.
Medical transportation to Chesapeake Regional Medical Center, Sentara facilities, dialysis centers, rehabilitation clinics, and all Chesapeake neighborhoods from Greenbrier to Deep Creek to Great Bridge.
Medical Transportation in Chesapeake →Reliable medical transport to Sentara Norfolk General, CHKD, EVMS, DePaul Medical Center, and the entire Norfolk medical district. Hospital discharge transport and recurring dialysis rides are specialties.
Medical Transportation in Norfolk →Our home base. Sentara Virginia Beach General, Sentara Princess Anne, and every specialty clinic and medical office across Virginia Beach — from Oceanfront to Pungo to Kempsville.
Medical Transportation in Virginia Beach →How to Book
How to Schedule Medical
Transportation in Hampton Roads
Booking is simple and fast — no app required. Family members and caregivers can book on behalf of patients.
Call or Book Online
Call 1-757-440-3015 or visit our contact page. A real person answers — no phone trees, no bots, no apps.
Provide Trip Details
Tell us your pickup address, medical facility, appointment date and time, and whether a wheelchair-accessible van is needed.
Receive Confirmation
We confirm your booking quickly. Same-day medical transportation is often available — call to check current availability.
Your Driver Arrives On Time
Your dedicated driver arrives at your door, assists you safely to and from the vehicle, and delivers you to your appointment — on time, every time.
Pricing
Transparent Medical
Transportation Rates
Simple, honest pricing with no hidden fees. Full details on our pricing page.
| Service | Rate |
|---|---|
| Ambulatory transport (1–10 miles) | $75 |
| Ambulatory transport (11–20 miles) | $95 |
| Wheelchair transport (1–10 miles) | $85 |
| Wheelchair transport (11–20 miles) | $130 |
| Additional passenger | $25 each |
| Wait time (if requested) | $75 / hr |
| Wheelchair rental (if needed) | $30 |
| Long-distance (21+ miles) | Custom quote |
Vehicle Standards
A Medical Transport Van
Patients Actually Want to Ride In
Most medical transport vans feel clinical and rushed. Ours feel different — because we designed the experience around what patients actually need.
- ADA-compliant with hydraulic ramps and four-point wheelchair securement
- Climate-controlled interiors — comfortable year-round
- Thoroughly sanitized between every single passenger
- Cold bottled water provided on every ride
- Spacious interior with room for mobility aids and companions
- Large umbrella on board — drivers walk patients inside in the rain
- Long-distance capable — up to 240 miles for regional medical facilities
About This Service
Medical Transportation in Hampton Roads —
What Patients and Families Need to Know
What Is Non-Emergency Medical Transportation (NEMT) in Hampton Roads?
Non-emergency medical transportation (NEMT) in Hampton Roads provides scheduled, door-to-door rides for patients who need to reach medical appointments but do not require emergency services. Unlike ambulance transport, NEMT is for planned trips — doctor visits, dialysis, hospital discharge, physical therapy, chemotherapy, and rehabilitation — in Chesapeake, Norfolk, and Virginia Beach, Virginia.
Private Pay Medical Transportation vs. AMR and Uber Health in Hampton Roads
AMR Hampton Roads provides 911 emergency ambulance services — advanced life support, basic life support, critical care, and interfacility emergency transport. If you have a medical emergency, AMR is who you call (via 911). On Time NEMT is completely different — we provide private-pay, scheduled non-emergency medical transportation for planned appointments. If you need to get to dialysis on Tuesday, chemo on Thursday, or a hospital discharge on Friday, that’s On Time NEMT.
Uber Health is a B2B software platform sold to hospitals, clinics, and health systems so their care coordinators can dispatch rides for patients. Individual patients cannot call Uber Health and book a ride — a hospital must enroll and assign a coordinator. On Time NEMT requires none of that. You call us directly — no institutional enrollment, no app, no coordinator.
Medical Transportation for Dialysis Patients in Hampton Roads
Dialysis patients in Chesapeake, Norfolk, and Virginia Beach often require transportation three times per week, year-round. On Time NEMT specializes in recurring medical transportation schedules. We build your dialysis pickup into a consistent routine so you never have to think about it — your driver arrives on time, every session. Call 1-757-440-3015 to set up a recurring dialysis transport schedule.
Hospital Discharge Transportation in Hampton Roads
Hospital discharges require careful coordination — patients often need to leave within a specific window, and arriving late can delay the bed for the next patient. On Time NEMT coordinates directly with nursing staff and family members to ensure smooth, on-time discharge transport from Sentara Norfolk General, CHKD, Chesapeake Regional, Sentara Virginia Beach General, and other Hampton Roads hospitals.
How to Find Reliable Medical Transportation in Chesapeake, Norfolk, or Virginia Beach
Call 1-757-440-3015 or visit our contact page. For wheelchair transport information, see our wheelchair van transportation page. For senior-specific transportation, see our senior transportation page. For cost details, see our wheelchair transport cost guide and our full pricing page.
Common Questions
Medical Transportation FAQs —
Hampton Roads, Virginia
What is medical transportation in Hampton Roads?
How is On Time NEMT different from AMR ambulance service?
Can I book medical transportation directly without going through a hospital?
What medical appointments does On Time NEMT transport patients to?
How much does medical transportation cost in Hampton Roads?
Are your medical transport vehicles wheelchair accessible?
Do you provide recurring medical transportation for dialysis patients?
Can family members book medical transportation on behalf of a patient?
Experience Reliable Medical Transportation
in Hampton Roads Today
Don’t leave your health rides to chance. On Time NEMT — proudly serving Chesapeake, Norfolk & Virginia Beach with compassionate, on-time medical transportation.