Medical Ride Services
in Virginia —
On Time, Every Time.
Professional, private-pay non-emergency medical transportation (NEMT) serving Chesapeake, Norfolk, and Virginia Beach. Wheelchair-accessible vans. Compassionate drivers. No hidden fees.
About Our Service
What Are Medical Ride Services in Virginia?
Medical ride services — also called Non-Emergency Medical Transportation (NEMT) — provide safe, reliable, door-to-door transport for patients who need to reach healthcare appointments but do not require an ambulance. In Virginia, NEMT is defined and regulated under Virginia Code §32.1-325, ensuring standards for access to healthcare transportation.
At On Time NEMT, we go beyond the minimum. Where most NEMT companies accept being late as the norm, we built our entire business on a single promise: we show up on time, every time. Our drivers are trained, our vans are immaculate, and our service treats every client with world-class dignity.
Unlike Medicaid-brokered transportation programs through Virginia DMAS, we are a private-pay provider — meaning you book directly with us, without waitlists, without paperwork, and without insurance headaches. Anyone in Chesapeake, Norfolk, or Virginia Beach can call and schedule a ride.
Where We Serve
Medical Ride Services Across Hampton Roads, Virginia
We specialize in three primary cities in the 757 area — providing the most reliable medical transportation available in Hampton Roads.
Medical Rides in
Chesapeake, Virginia
Comprehensive medical transportation throughout Chesapeake — from Great Bridge to Greenbrier — with punctual, comfortable service to all major medical facilities.
- Chesapeake Regional Medical Center
- Sentara BelleHarbour Medical
- Dialysis centers & rehab clinics
- All Chesapeake zip codes covered
Medical Rides in
Norfolk, Virginia
Serving all of Norfolk’s diverse neighborhoods with dependable medical transportation — from downtown to Ocean View and everywhere in between.
- Sentara Norfolk General Hospital
- EVMS / Children’s Hospital of The King’s Daughters
- VA Medical Center Hampton
- All Norfolk neighborhoods served
Medical Rides in
Virginia Beach, Virginia
Virginia Beach’s premier private-pay medical transportation provider — covering the Oceanfront, Town Center, and every neighborhood in between.
- Sentara Virginia Beach General
- Bon Secours DePaul Medical Center
- Physical therapy & specialist clinics
- All Virginia Beach zip codes covered
What We Offer
Our Medical Ride Services in Virginia
From routine check-ups to long-distance specialist visits, we provide the full range of non-emergency medical transportation services — tailored to each client’s needs.
♿ Wheelchair Medical Transportation
ADA-compliant, ramp-equipped vans for clients who require wheelchair accommodation or cannot ambulate independently. We assist with boarding, securing your chair, and safe arrival.
- Ramp-equipped wheelchair-accessible vans
- Trained drivers for safe wheelchair securement
- Door-to-door assistance included
- Available throughout Chesapeake, Norfolk & Virginia Beach
🚶 Ambulatory Medical Rides
Comfortable, reliable transport for clients who walk independently or with minimal assistance. Cleaner and more personal than a taxi or rideshare — with a driver who knows your name.
- Door-to-door pickup and drop-off
- Scheduling assistance for return trips
- Ideal for elderly patients & post-surgical care
- Available same-day (call to confirm availability)
💉 Dialysis Transportation Virginia
Routine dialysis requires precise scheduling — three times a week, every week. Our on-time guarantee means your treatment schedule is never disrupted. We serve all dialysis centers across Hampton Roads.
- Recurring weekly scheduling available
- Punctuality built into every trip
- Wheelchair & ambulatory options
- Chesapeake, Norfolk & Virginia Beach dialysis centers
🏥 Hospital Discharge & Specialist Rides
Need a safe, reliable ride home after a procedure or to a specialist appointment? We coordinate directly with care teams and ensure you arrive and return comfortably and on time.
- Hospital discharge coordination
- Specialist & follow-up appointments
- Physical, pulmonary & cardiac rehab transport
- Long-distance rides up to 240 miles
Transparent Pricing
Medical Ride Prices in Virginia — No Hidden Fees
At On Time NEMT, the price you see is the price you pay. No surprises. No billing games. Our rates are flat and clearly defined for every trip in Chesapeake, Norfolk, and Virginia Beach.
🚶 Ambulatory Transport
For clients who walk independently or with minimal assistance
♿ Wheelchair Transport
For clients requiring wheelchair accommodation and full assistance
Why On Time NEMT
The Best Medical Ride Service in Virginia — Here’s Why
Guaranteed On-Time Arrival
Punctuality isn’t a bonus — it’s our foundational promise. We treat your time as our highest priority on every single trip.
Wheelchair-Accessible Vans
Our ADA-compliant, ramp-equipped vehicles and trained drivers ensure safe, comfortable transport for all mobility levels.
No Medicaid Required
Private-pay service means no insurance approvals, no waitlists, and no bureaucracy. Book directly and ride the same day.
Limousine-Level Experience
We treat every client with world-class dignity and care. Our drivers are courteous, professional, and genuinely compassionate.
Long-Distance Capability
We travel up to 240 miles — covering all of Hampton Roads and beyond, with no surprise fees for distance.
Transparent, Flat-Rate Pricing
Simple, published rates with no hidden fees. You always know exactly what you’ll pay before you book.
Simple Process
How to Book Medical Ride Services in Virginia
Call or Book Online
Call us at 1-757-440-3015 or submit our online booking form. We’ll confirm your trip details.
Confirm Your Trip
We’ll verify your pickup time, location, destination, and any mobility or special needs.
We Arrive On Time
Your driver arrives at the scheduled time — not a window, not an estimate. On time.
Door-to-Door Service
We assist you from your door to your destination and back — with care, respect, and no rushing.
Common Questions
